第一章 单元测试
1、多选题：
Service procedure for a reservationist.（ ）。
选项：
A:Form reservation record
B:Search for rooms available on computer.
C:Get the further information from the guests: Name, phone number
D:Ask the guests for reservation information.
E:Confirm the reservation
F:Greet the guests.
G:Express your wishes.
答案: 【Form reservation record;Search for rooms available on computer.;Get the further information from the guests: Name, phone number;Ask the guests for reservation information.;Confirm the reservation;Greet the guests.;Express your wishes.】
2、多选题：
How to ask the room types?（ ）
选项：
A:What kind of room would you like?
B:What it the room rate?
C:What sort of room would you like?
答案: 【What kind of room would you like?;What sort of room would you like?】
3、多选题：
Which sentence is unfriendly or impolite?（ ）
选项：
A:It is my pleasure.
B:What’s your name?
C:You can read it yourself.
答案: 【What’s your name?;You can read it yourself.】
4、多选题：
Check-in procedures（ ）
选项：
A:Greet the guests.
B:Give the guest the room key.
C:Ask the guest how they will pay.
D:Find the reservation on the computer for confirmation.
E:Ask the guest to show his identification and to fill out the registration form.
F:Express best wishes.
G:Ask the guest whether he or she has made a reservation with the hotel.
答案: 【Greet the guests.;Give the guest the room key.;Ask the guest how they will pay.;Find the reservation on the computer for confirmation.;Ask the guest to show his identification and to fill out the registration form.;Express best wishes.;Ask the guest whether he or she has made a reservation with the hotel.】
5、多选题：
When guests arrive at the reception desk, the receptionists should greet them politely and without any delay.Which sentence is not suitable for welcoming guests?（ ）
选项：
A:Could I have your name,please?
B:Hello, sir. What do you want?
C:Hello,Mr. Miller. Back again?
D:How old are you?
答案: 【Could I have your name,please?;Hello, sir. What do you want?;Hello,Mr. Miller. Back again?;How old are you?】
6、单选题：
What is triple room?( )
选项：
A:Room for two people with a double bed
B:Room for three people with a double bed and a single bed or three single beds
C:Room for a family with children with four or more beds
答案: 【Room for three people with a double bed and a single bed or three single beds】
7、单选题：
Mr. Brown wants to reserve ( )for his wife and two daughters.
选项：
A:A suite
B:Twin room
C:A family room
答案: 【A family room】
8、单选题：
What kind of room would you like?( )
选项：
A:I’d like a double room
B:I like red best
C:Have a nice day.
答案: 【I’d like a double room】
9、单选题：
What is suite?( )
选项：
A:A set of two or more rooms including at least one bedroom and a sitting room.
B:Room for one person with a single bed.
C:A small suite with a sitting room
答案: 【A set of two or more rooms including at least one bedroom and a sitting room.】
10、单选题：
What is presidential suite?( )
选项：
A:A suite that has more than 5 rooms with luxurious fittings and decorations
B:A suite that has 2 or 3 rooms with one living room ,one bedroom
C:Two or more hotel rooms located side by side without private connecting doors
答案: 【A suite that has more than 5 rooms with luxurious fittings and decorations】
11、多选题：
Service procedure for a reservationist.（ ）。
选项：
A:Search for rooms available on computer.
B:Form reservation record
C:Get the further information from the guests: Name, phone number
D:Ask the guests for reservation information.
E:Confirm the reservation
F:Express your wishes.
G:Greet the guests.
答案: 【Search for rooms available on computer.;Form reservation record;Get the further information from the guests: Name, phone number;Ask the guests for reservation information.;Confirm the reservation;Express your wishes.;Greet the guests.】
12、多选题：
Which sentence is unfriendly or impolite?（ ）
选项：
A:You can read it yourself.
B:What’s your name?
C:It is my pleasure.
答案: 【You can read it yourself.;What’s your name?】
13、多选题：
Check-in procedures（ ）
选项：
A:Ask the guest how they will pay.
B:Ask the guest whether he or she has made a reservation with the hotel.
C:Find the reservation on the computer for confirmation.
D:Ask the guest to show his identification and to fill out the registration form.
E:Express best wishes.
F:Give the guest the room key.
G:Greet the guests.
答案: 【Ask the guest how they will pay.;Ask the guest whether he or she has made a reservation with the hotel.;Find the reservation on the computer for confirmation.;Ask the guest to show his identification and to fill out the registration form.;Express best wishes.;Give the guest the room key.;Greet the guests.】
14、多选题：
When guests arrive at the reception desk, the receptionists should greet them politely and without any delay.Which sentence is not suitable for welcoming guests?（ ）
选项：
A:Hello, sir. What do you want?
B:How old are you?
C:Hello,Mr. Miller. Back again?
D:Could I have your name,please?
答案: 【Hello, sir. What do you want?;How old are you?;Hello,Mr. Miller. Back again?;Could I have your name,please?】
15、多选题：
Service procedure for a reservationist.（ ）。
选项：
A:Confirm the reservation
B:Ask the guests for reservation information.
C:Greet the guests.
D:Search for rooms available on computer.
E:Express your wishes.
F:Get the further information from the guests: Name, phone number
G:Form reservation record
答案: 【Confirm the reservation;Ask the guests for reservation information.;Greet the guests.;Search for rooms available on computer.;Express your wishes.;Get the further information from the guests: Name, phone number;Form reservation record】
16、多选题：
How to ask the room types?（ ）
选项：
A:What sort of room would you like?
B:What kind of room would you like?
C:What it the room rate?
答案: 【What sort of room would you like?;What kind of room would you like?】
17、多选题：
Check-in procedures（ ）
选项：
A:Give the guest the room key.
B:Express best wishes.
C:Ask the guest how they will pay.
D:Ask the guest to show his identification and to fill out the registration form.
E:Ask the guest whether he or she has made a reservation with the hotel.
F:Find the reservation on the computer for confirmation.
G:Greet the guests.
答案: 【Give the guest the room key.;Express best wishes.;Ask the guest how they will pay.;Ask the guest to show his identification and to fill out the registration form.;Ask the guest whether he or she has made a reservation with the hotel.;Find the reservation on the computer for confirmation.;Greet the guests.】
18、多选题：
When guests arrive at the reception desk, the receptionists should greet them politely and without any delay.Which sentence is not suitable for welcoming guests?（ ）
选项：
A:Could I have your name,please?
B:How old are you?
C:Hello, sir. What do you want?
D:Hello,Mr. Miller. Back again?
答案: 【Could I have your name,please?;How old are you?;Hello, sir. What do you want?;Hello,Mr. Miller. Back again?】
19、多选题：
Service procedure for a reservationist.（ ）。
选项：
A:Search for rooms available on computer.
B:Get the further information from the guests: Name, phone number
C:Express your wishes.
D:Ask the guests for reservation information.
E:Confirm the reservation
F:Form reservation record
G:Greet the guests.
答案: 【Search for rooms available on computer.;Get the further information from the guests: Name, phone number;Express your wishes.;Ask the guests for reservation information.;Confirm the reservation;Form reservation record;Greet the guests.】
20、多选题：
Check-in procedures（ ）
选项：
A:Give the guest the room key.
B:Ask the guest to show his identification and to fill out the registration form.
C:Greet the guests.
D:Express best wishes.
E:Ask the guest how they will pay.
F:Find the reservation on the computer for confirmation.
G:Ask the guest whether he or she has made a reservation with the hotel.
答案: 【Give the guest the room key.;Ask the guest to show his identification and to fill out the registration form.;Greet the guests.;Express best wishes.;Ask the guest how they will pay.;Find the reservation on the computer for confirmation.;Ask the guest whether he or she has made a reservation with the hotel.】
21、多选题：
When guests arrive at the reception desk, the receptionists should greet them politely and without any delay.Which sentence is not suitable for welcoming guests?（ ）
选项：
A:Hello,Mr. Miller. Back again?
B:Hello, sir. What do you want?
C:Could I have your name,please?
D:How old are you?
答案: 【Hello,Mr. Miller. Back again?;Hello, sir. What do you want?;Could I have your name,please?;How old are you?】
22、多选题：
Service procedure for a reservationist.（ ）。
选项：
A:Form reservation record
B:Search for rooms available on computer.
C:Confirm the reservation
D:Ask the guests for reservation information.
E:Greet the guests.
F:Get the further information from the guests: Name, phone number
G:Express your wishes.
答案: 【Form reservation record;Search for rooms available on computer.;Confirm the reservation;Ask the guests for reservation information.;Greet the guests.;Get the further information from the guests: Name, phone number;Express your wishes.】
23、多选题：
Check-in procedures（ ）
选项：
A:Greet the guests.
B:Express best wishes.
C:Ask the guest to show his identification and to fill out the registration form.
D:Find the reservation on the computer for confirmation.
E:Ask the guest whether he or she has made a reservation with the hotel.
F:Ask the guest how they will pay.
G:Give the guest the room key.
答案: 【Greet the guests.;Express best wishes.;Ask the guest to show his identification and to fill out the registration form.;Find the reservation on the computer for confirmation.;Ask the guest whether he or she has made a reservation with the hotel.;Ask the guest how they will pay.;Give the guest the room key.】
24、多选题：
When guests arrive at the reception desk, the receptionists should greet them politely and without any delay.Which sentence is not suitable for welcoming guests?（ ）
选项：
A:How old are you?
B:Could I have your name,please?
C:Hello, sir. What do you want?
D:Hello,Mr. Miller. Back again?
答案: 【How old are you?;Could I have your name,please?;Hello, sir. What do you want?;Hello,Mr. Miller. Back again?】
第二章 单元测试
1、多选题：
What are the facilities in the hotel room?（ ）
选项：
A:mini-bar
B:Air-conditioner
C:lamp
D:wardrobe
答案: 【mini-bar;Air-conditioner;lamp;wardrobe】
2、多选题：
What are the service procedures fro a room attendant about room cleaning?（ ）
选项：
A:Express your wishes to guests
B:Greet the guests and ask whether to clean their rooms now.
C:Clean the room.
答案: 【Express your wishes to guests;Greet the guests and ask whether to clean their rooms now.;Clean the room.】
3、多选题：
A room attendant is knocking at the door of a guest room. She wants to clean the room. What might she say?（ ）
选项：
A:I’ll make your room while you are out.
B:May I clean the room now ?
C:Would you like me to clean your room now?
D:What time would you like me to straighten up your room?
答案: 【I’ll make your room while you are out.;May I clean the room now ?;Would you like me to clean your room now?;What time would you like me to straighten up your room?】
4、多选题：
What should be on the laundry list?（ ）
选项：
A:pillows
B:blouse
C:sheets
D:suits
答案: 【blouse;suits】
5、多选题：
Which one is housekeeping employee?（ ）
选项：
A:room attendant
B:Laundry attendant
C:Front desk receptionist
D:Concierge
答案: 【room attendant;Laundry attendant】
6、单选题：
The guest doesn’t have to pay the room.( )
选项：
A:skipper
B:late check out
C:complimentary
答案: 【complimentary】
7、单选题：
Put the following words in the correct order to make a sentence.( )be/will/paying/how/you
选项：
A:How you will be paying?
B:How will be you paying?
C:How will you be paying?
答案: 【How will you be paying?】
8、单选题：
Which one is the similar meaning with the following sentence?( )
选项：
A:I’m sorry,sir. I can’t understand you.
B:I’m sorry,sir. The line is engaged.
C:I’m sorry,sir. I promise it won’t happen.
D:I’m sorry, sir. The line is busy.
答案: 【I’m sorry,sir. I can’t understand you.】
9、单选题：
Put the following sentence into ChineseOur hotel is an international first-class hotel with well-equipped facilities.（ ）
选项：
A:我们酒店是国内一流的酒店。
B:我们酒店是一家设施完备的国际一流的酒店。
C:我们酒店是国际一流的酒店。
答案: 【我们酒店是一家设施完备的国际一流的酒店。】
10、单选题：
what is the surname?()
选项：
A:first name
B:family name
C:given name
答案: 【family name】
11、多选题：
What are the facilities in the hotel room?（ ）
选项：
A:Air-conditioner
B:lamp
C:mini-bar
D:wardrobe
答案: 【Air-conditioner;lamp;mini-bar;wardrobe】
12、多选题：
What are the service procedures fro a room attendant about room cleaning?（ ）
选项：
A:Greet the guests and ask whether to clean their rooms now.
B:Clean the room.
C:Express your wishes to guests
答案: 【Greet the guests and ask whether to clean their rooms now.;Clean the room.;Express your wishes to guests】
13、多选题：
A room attendant is knocking at the door of a guest room. She wants to clean the room. What might she say?（ ）
选项：
A:What time would you like me to straighten up your room?
B:May I clean the room now ?
C:Would you like me to clean your room now?
D:I’ll make your room while you are out.
答案: 【What time would you like me to straighten up your room?;May I clean the room now ?;Would you like me to clean your room now?;I’ll make your room while you are out.】
14、多选题：
What should be on the laundry list?（ ）
选项：
A:pillows
B:suits
C:blouse
D:sheets
答案: 【suits;blouse】
15、多选题：
Which one is housekeeping employee?（ ）
选项：
A:Laundry attendant
B:room attendant
C:Front desk receptionist
D:Concierge
答案: 【Laundry attendant;room attendant】
16、多选题：
What are the facilities in the hotel room?（ ）
选项：
A:Air-conditioner
B:mini-bar
C:lamp
D:wardrobe
答案: 【Air-conditioner;mini-bar;lamp;wardrobe】
17、多选题：
What are the service procedures fro a room attendant about room cleaning?（ ）
选项：
A:Greet the guests and ask whether to clean their rooms now.
B:Express your wishes to guests
C:Clean the room.
答案: 【Greet the guests and ask whether to clean their rooms now.;Express your wishes to guests;Clean the room.】
18、多选题：
A room attendant is knocking at the door of a guest room. She wants to clean the room. What might she say?（ ）
选项：
A:I’ll make your room while you are out.
B:Would you like me to clean your room now?
C:May I clean the room now ?
D:What time would you like me to straighten up your room?
答案: 【I’ll make your room while you are out.;Would you like me to clean your room now?;May I clean the room now ?;What time would you like me to straighten up your room?】
19、多选题：
What are the facilities in the hotel room?（ ）
选项：
A:lamp
B:mini-bar
C:wardrobe
D:Air-conditioner
答案: 【lamp;mini-bar;wardrobe;Air-conditioner】
20、多选题：
What are the service procedures fro a room attendant about room cleaning?（ ）
选项：
A:Clean the room.
B:Express your wishes to guests
C:Greet the guests and ask whether to clean their rooms now.
答案: 【Clean the room.;Express your wishes to guests;Greet the guests and ask whether to clean their rooms now.】
21、多选题：
A room attendant is knocking at the door of a guest room. She wants to clean the room. What might she say?（ ）
选项：
A:Would you like me to clean your room now?
B:May I clean the room now ?
C:What time would you like me to straighten up your room?
D:I’ll make your room while you are out.
答案: 【Would you like me to clean your room now?;May I clean the room now ?;What time would you like me to straighten up your room?;I’ll make your room while you are out.】
22、多选题：
What are the facilities in the hotel room?（ ）
选项：
A:Air-conditioner
B:wardrobe
C:mini-bar
D:lamp
答案: 【Air-conditioner;wardrobe;mini-bar;lamp】
23、多选题：
A room attendant is knocking at the door of a guest room. She wants to clean the room. What might she say?（ ）
选项：
A:I’ll make your room while you are out.
B:Would you like me to clean your room now?
C:What time would you like me to straighten up your room?
D:May I clean the room now ?
答案: 【I’ll make your room while you are out.;Would you like me to clean your room now?;What time would you like me to straighten up your room?;May I clean the room now ?】
第三章 单元测试
1、多选题：
What are in the Food &Beverage Department?（ ）
选项：
A:Lobby Bar
B:Room Service Department
C:Chinese Restaurant
D:Coffee Shop
答案: 【】
2、多选题：
What are the reservation procedure for a restaurant hostess?（ ）
选项：
A:Ask guests for reservation information.
B:Greet the guests
C:Confirm the reservation
D:Get the information from the guests:Time of arrival, contact name, telephone number
答案: 【】
3、多选题：
What are the useful tips for handling a reservation of a banquet?（ ）
选项：
A:Get the information from the guests.
B:Confirmation
C:Ask guests to hand in a deposit to secure the reservation in advance.
D:Thank guests for making reservation.
E:Greet the guests
F:Ask about some details about reservation of a banquet
答案: 【】
4、多选题：
What are the facilities in the restaurant?（ ）
选项：
A:goblet
B:ashtray
C:Pillows
D:dish
答案: 【】
5、多选题：
What are the Chinese cuisines?（ ）
选项：
A:Guangdong cuisine
B:Italian food
C:Shandong cuisine
D:Sichuan cuisine
答案: 【】
6、判断题：
The bellboy’s job includes introducing hotel facilities
选项：
A:错
B:对
答案: 【】
7、单选题：
In one hotel ,who should escort the guest to the room?( )
选项：
A:waiter
B:bellboy
C:receptionist
答案: 【】
8、单选题：
Which word has the same meaning with “cozy”?( )
选项：
A:hot
B:comfortable
C:crazy
答案: 【
9、单选题：
Where should I have breakfast?( )
选项：
A:You could have breakfast in our all-day dining restaurant which is on the second floor.
B:Let me help you with your luggage.
C:Our sauna is open from 9:00 a.m. to 11:00 p.m.
答案: 【】
10、单选题：
If you have a meeting in the hotel, where should you go?( ）
选项：
A:conference room
B:indoor swimming pool
C:billiard room
答案: 【】
11、多选题：
What are in the Food &Beverage Department?（ ）
选项：
A:Lobby Bar
B:Chinese Restaurant
C:Coffee Shop
D:Room Service Department
答案: 【】
12、多选题：
What are the reservation procedure for a restaurant hostess?（ ）
选项：
A:Ask guests for reservation information.
B:Greet the guests
C:Get the information from the guests:Time of arrival, contact name, telephone number
D:Confirm the reservation
答案: 【
13、多选题：
What are the useful tips for handling a reservation of a banquet?（ ）
选项：
A:Get the information from the guests.
B:Thank guests for making reservation.
C:Confirmation
D:Ask guests to hand in a deposit to secure the reservation in advance.
E:Ask about some details about reservation of a banquet
F:Greet the guests
答案: 【】
14、多选题：
What are the facilities in the restaurant?（ ）
选项：
A:goblet
B:dish
C:Pillows
D:ashtray
答案: 【】
15、多选题：
What are the Chinese cuisines?（ ）
选项：
A:Italian food
B:Sichuan cuisine
C:Shandong cuisine
D:Guangdong cuisine
答案: 【
16、多选题：
What are in the Food &Beverage Department?（ ）
选项：
A:Coffee Shop
B:Room Service Department
C:Lobby Bar
D:Chinese Restaurant
答案: 【
17、多选题：
What are the reservation procedure for a restaurant hostess?（ ）
选项：
A:Ask guests for reservation information.
B:Confirm the reservation
C:Get the information from the guests:Time of arrival, contact name, telephone number
D:Greet the guests
答案: 【】
18、多选题：
What are the useful tips for handling a reservation of a banquet?（ ）
选项：
A:Ask about some details about reservation of a banquet
B:Ask guests to hand in a deposit to secure the reservation in advance.
C:Get the information from the guests.
D:Greet the guests
E:Confirmation
F:Thank guests for making reservation.
答案: 【】
19、多选题：
What are in the Food &Beverage Department?（ ）
选项：
A:Lobby Bar
B:Coffee Shop
C:Room Service Department
D:Chinese Restaurant
答案: 【】
20、多选题：
What are the reservation procedure for a restaurant hostess?（ ）
选项：
A:Get the information from the guests:Time of arrival, contact name, telephone number
B:Confirm the reservation
C:Greet the guests
D:Ask guests for reservation information.
答案: 【】
21、多选题：
What are the useful tips for handling a reservation of a banquet?（ ）
选项：
A:Ask guests to hand in a deposit to secure the reservation in advance.
B:Greet the guests
C:Get the information from the guests.
D:Confirmation
E:Thank guests for making reservation.
F:Ask about some details about reservation of a banquet
答案: 【】
22、多选题：
What are the facilities in the restaurant?（ ）
选项：
A:ashtray
B:goblet
C:dish
D:Pillows
答案: 【】
23、多选题：
What are the Chinese cuisines?（ ）
选项：
A:Shandong cuisine
B:Italian food
C:Sichuan cuisine
D:Guangdong cuisine
答案: 【】
24、多选题：
What are in the Food &Beverage Department?（ ）
选项：
A:Lobby Bar
B:Chinese Restaurant
C:Room Service Department
D:Coffee Shop
答案: 【】
25、多选题：
What are the reservation procedure for a restaurant hostess?（ ）
选项：
A:Get the information from the guests:Time of arrival, contact name, telephone number
B:Greet the guests
C:Ask guests for reservation information.
D:Confirm the reservation
答案: 【】
26、多选题：
What are the useful tips for handling a reservation of a banquet?（ ）
选项：
A:Ask about some details about reservation of a banquet
B:Get the information from the guests.
C:Ask guests to hand in a deposit to secure the reservation in advance.
D:Confirmation
E:Thank guests for making reservation.
F:Greet the guests
答案: 【】
27、多选题：
What are the facilities in the restaurant?（ ）
选项：
A:ashtray
B:dish
C:Pillows
D:goblet
答案: 【
28、多选题：
What are the Chinese cuisines?（ ）
选项：
A:Italian food
B:Sichuan cuisine
C:Guangdong cuisine
D:Shandong cuisine
答案: 【】
第四章 单元测试
1、多选题：
A guest wants to know about the fitness center’s facilities, what should the fitness center’s attendant say?（ ）
选项：
A:What are you doing now?
B:We have weight-lifting ,rowing, and jogging machines.
C:We have qualified life guards on duty form 8:00 a.m. to 8:00 a.m.
D:We also have a billiard room , a bowling alley and an indoor swimming pool.
答案: 【
2、多选题：
What facilities for the entertainment service in the hotel?（ ）
选项：
A:weight-lifting machine
B:rowing machine
C:sauna
D:indoor swimming pool
答案: 【】
3、多选题：
Good afternoon, sir. Welcome to our （ ）swimming pool, how may I assist you?
选项：
A:mini
B:outdoor
C:lobby bar
D:indoor
答案: 【
4、多选题：
What is the room rate?（ ）
选项：
A:The double room is 380 Yuan per night.
B:The suite is 500 Yuan per night.
C:You should pay 500 Yuan as deposit.
D:Your bill is 1000 Yuan.
答案:
5、多选题：
What are the months of one year?（ ）
选项：
A:August
B:Tuesday
C:December
D:January
答案: 【】
6、单选题：
Choose the situation with the possible response in the following sentences.( )
选项：
A:A caller wants to leave a message.
B:Of course. I will give her the message as soon as she returns.
C:I’m sorry ,sir. He is in a meeting. Can I take a message?
D:Room 1224, I will put you through.
答案: 【】
7、单选题：
Which sentence is similar with the following sentence?( )
选项：
A:She will phone you.
B:I will put you through.
C:The line is being connected.
D:She is on the phone.
答案: 【
8、单选题：
What number are you calling?( )
选项：
A:My phone number is 021-9465-6688.
B: Room 1228.
C: It’s 021-9465-6688.
答案: 【
9、单选题：
What is DND?( )
选项：
A:Do Not Do
B:Do Not Disturb
C:Don’t Not Disturb
答案: 【
10、单选题：
Which one is the hotel service in which the guest is called at a specific time to be woken up?( )
选项：
A:wake-up call
B:collect call
C:local call
答案: 【
11、多选题：
A guest wants to know about the fitness center’s facilities, what should the fitness center’s attendant say?（ ）
选项：
A:We have qualified life guards on duty form 8:00 a.m. to 8:00 a.m.
B:We have weight-lifting ,rowing, and jogging machines.
C:We also have a billiard room , a bowling alley and an indoor swimming pool.
D:What are you doing now?
答案: 【】
12、多选题：
What facilities for the entertainment service in the hotel?（ ）
选项：
A:sauna
B:rowing machine
C:weight-lifting machine
D:indoor swimming pool
答案: 【
13、多选题：
What are the months of one year?（ ）
选项：
A:Tuesday
B:December
C:January
D:August
答案: 【
14、多选题：
A guest wants to know about the fitness center’s facilities, what should the fitness center’s attendant say?（ ）
选项：
A:We have weight-lifting ,rowing, and jogging machines.
B:What are you doing now?
C:We also have a billiard room , a bowling alley and an indoor swimming pool.
D:We have qualified life guards on duty form 8:00 a.m. to 8:00 a.m.
答案: 【
15、多选题：
What facilities for the entertainment service in the hotel?（ ）
选项：
A:indoor swimming pool
B:weight-lifting machine
C:sauna
D:rowing machine
答案: 【】
16、多选题：
What facilities for the entertainment service in the hotel?（ ）
选项：
A:rowing machine
B:indoor swimming pool
C:sauna
D:weight-lifting machine
答案: 【
17、多选题：
What is the room rate?（ ）
选项：
A:The suite is 500 Yuan per night.
B:You should pay 500 Yuan as deposit.
C:Your bill is 1000 Yuan.
D:The double room is 380 Yuan per night.
答案: 【
18、多选题：
What facilities for the entertainment service in the hotel?（ ）
选项：
A:sauna
B:indoor swimming pool
C:rowing machine
D:weight-lifting machine
答案: 【
19、多选题：
What are the months of one year?（ ）
选项：
A:Tuesday
B:August
C:January
D:December
答案: 【
第五章 单元测试
1、多选题：
What are the International Hotel Corporations?（ ）
选项：
A:Hilton
B:Huaqi
C:Marriott
D:Shangrila
答案: 【】
2、多选题：
Which hotel is belong to Marriott?（ ）
选项：
A:Ritz-Carlton
B:W Hotels
C:Renaissance Hotels&Resorts
D:J. W. Marriott Hotels&Resorts
答案: 【
3、多选题：
Which hotel is belong to Hilton Hotels Corporation?（ ）
选项：
A:Hilton Grand Vacations
B:Conrad Hotel
C:Double Tree by Hilton
D:The Wardolf Astoria Collection
答案: 【】
4、多选题：
Which hotel is belong to Accor(雅高集团)?（ ）
选项：
A:Sofitel Hotel
B:W Hotels
C:Novetel Hotel
D:Sharenton Hotel
答案: 【
5、多选题：
Which hotel is belong to International Hotels Group?（ ）
选项：
A:International
B:Holiday Inn
C:W Hotels
D:Crowne Plaza
答案: 【
6、判断题：
As a guest , we should respect the person who offers the hotel service.(
选项：
A:对
B:错
答案: 【】
7、判断题：
If the guest pay with Check, the guest could sign his name in the wrong place , the hotel can cash the Check.
选项：
A:对
B:错
答案: 【】
8、判断题：
If you choose a hotel ,you should consider the brand ,service and situation of the hotel.
选项：
A:对
B:错
答案: 【】
9、判断题：
When checking out by credit card ,firstly you should make sure whether the credit card can be accepted or not in the hotel.
选项：
A:错
B:对
答案: 【】
10、判断题：
When checking out in cash, ask the guest to give you the receipt of deposit.
选项：
A:错
B:对
答案: 【】
11、多选题：
What are the International Hotel Corporations?（ ）
选项：
A:Shangrila
B:Hilton
C:Huaqi
D:Marriott
答案: 【
12、多选题：
Which hotel is belong to Marriott?（ ）
选项：
A:Ritz-Carlton
B:J. W. Marriott Hotels&Resorts
C:W Hotels
D:Renaissance Hotels&Resorts
答案: 【
13、多选题：
Which hotel is belong to Hilton Hotels Corporation?（ ）
选项：
A:Double Tree by Hilton
B:Hilton Grand Vacations
C:The Wardolf Astoria Collection
D:Conrad Hotel
答案: 【
14、多选题：
Which hotel is belong to Accor(雅高集团)?（ ）
选项：
A:Sharenton Hotel
B:Novetel Hotel
C:Sofitel Hotel
D:W Hotels
答案: 【
15、多选题：
Which hotel is belong to International Hotels Group?（ ）
选项：
A:W Hotels
B:Crowne Plaza
C:International
D:Holiday Inn
答案: 【
16、多选题：
What are the International Hotel Corporations?（ ）
选项：
A:Marriott
B:Hilton
C:Shangrila
D:Huaqi
答案: 【】
17、多选题：
Which hotel is belong to Marriott?（ ）
选项：
A:W Hotels
B:Renaissance Hotels&Resorts
C:Ritz-Carlton
D:J. W. Marriott Hotels&Resorts
答案: 【】
18、多选题：
Which hotel is belong to Hilton Hotels Corporation?（ ）
选项：
A:The Wardolf Astoria Collection
B:Conrad Hotel
C:Double Tree by Hilton
D:Hilton Grand Vacations
答案: 【
19、多选题：
Which hotel is belong to International Hotels Group?（ ）
选项：
A:Holiday Inn
B:Crowne Plaza
C:International
D:W Hotels
答案: 【
20、多选题：
Which hotel is belong to Marriott?（ ）
选项：
A:J. W. Marriott Hotels&Resorts
B:Renaissance Hotels&Resorts
C:W Hotels
D:Ritz-Carlton
答案: 【
21、多选题：
Which hotel is belong to Hilton Hotels Corporation?（ ）
选项：
A:Conrad Hotel
B:The Wardolf Astoria Collection
C:Hilton Grand Vacations
D:Double Tree by Hilton
答案: 【
22、多选题：
Which hotel is belong to International Hotels Group?（ ）
选项：
A:Crowne Plaza
B:W Hotels
C:Holiday Inn
D:International
答案: 【】
23、多选题：
What are the International Hotel Corporations?（ ）
选项：
A:Shangrila
B:Marriott
C:Huaqi
D:Hilton
答案: 【】
24、多选题：
Which hotel is belong to Marriott?（ ）
选项：
A:J. W. Marriott Hotels&Resorts
B:Ritz-Carlton
C:W Hotels
D:Renaissance Hotels&Resorts
答案:
25、多选题：
Which hotel is belong to Hilton Hotels Corporation?（ ）
选项：
A:The Wardolf Astoria Collection
B:Hilton Grand Vacations
C:Double Tree by Hilton
D:Conrad Hotel
答案: 【
请先 ！